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Join Our Member Community Free!

Membership gives your business the systematic approach you need to stay current on what other like-minded organizations are doing with hybrid and remote work. Individual membership is FREE, and includes online best practice sharing and dialogue in our private (vetted) group. For end user companies only, no vendors.

Or upgrade your participation to an annual Corporate Membership. This includes live virtual monthly Operational Best Practice Exchanges, frequent benchmarking surveys and private digital forums. Membership is private (no vendors, no details shared); send as many company participants as you want.

Corporate Membership: Unlimited Attendees to Monthly Live Web Meetings

Join other member companies via web platform for our live month WFH/Hybrid Best Practice Exchanges.

Topics are scheduled out in advance, with regular guest speakers. Send unlimited numbers of colleagues to these benchmarking sessions, get clarity around what others are doing with remote work, and know that your attendees will be prompted during each session to contribute.

Each session is facilitated by Michele Rowan, President of WFH Alliance.

Want a test drive? Join 1-2 meetings for $195.

Jeremy Hyde

President

With nearly 20 years of experience, Jeremy is a recognized leader in championing best practices and fostering innovation in contact center operations, as well as work from home and hybrid customer service teams. He has a proven track record of advancing industry standards, building high-performing remote teams, and driving continuous improvement in the ever-evolving landscape of work from home and hybrid customer service.

Jeremy served as Sr. Director, Customer Service, for Sun Country Airlines as well as serving as President of the Midwest Contact Center Association. These leadership roles put him in a unique position to build, serve, and support professional communities such as WFH Alliance.